Privacy Policy

Effective Date: February 2026

This Privacy Policy explains how The Stoic English ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or purchase our products. By using our site, you agree to the practices described below.

1. Information We Collect

We collect the following types of personal information:

  • Name and email address — provided when you create an account, sign up for membership, or make a purchase.
  • Payment information — processed securely via Stripe. We do not store your card details directly; all payment data is handled by Stripe's secure infrastructure.
  • Purchase history — records of products you have bought and your membership status.
  • Usage data — basic analytics data collected via Google Analytics, such as pages visited and time on site.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Account management — to create and maintain your account, and to authenticate your access to purchased content.
  • Content delivery — to provide you access to digital products (eBooks, audiobooks) and member-only content you have purchased or subscribed to.
  • Purchase fulfilment — to process payments, issue receipts, and fulfil physical print orders where applicable.
  • Communications — to send transactional emails such as purchase confirmations and account notifications.
  • Improving our service — to understand how visitors use our site so we can improve the experience.

3. Third-Party Services

We use the following third-party services which may process your data as part of their normal operation:

  • Stripe — payment processing. Stripe handles all payment card data securely and is PCI-DSS compliant. See Stripe's privacy policy for details.
  • Supabase — database and authentication hosting. Your account data and purchase records are stored on Supabase's infrastructure.
  • ElevenLabs — used in the production of our audiobook content. ElevenLabs does not receive your personal data directly.
  • Meta (Facebook/Instagram) — we maintain social media pages on Facebook and Instagram. If you interact with us on those platforms, Meta's own privacy policies apply.
  • Google Analytics — we use Google Analytics to collect anonymised usage data about how visitors interact with our website. This may involve the use of cookies.

4. Cookies and Analytics

Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how it is being used. Google Analytics uses cookies to collect anonymised data about site traffic and visitor behaviour.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.

5. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide our services. If you would like to request deletion of your account and associated data, you may do so by emailing us at contact@thestoicenglish.com.

We will process deletion requests within 30 days. Please note that some data — such as records of financial transactions — may be retained for a period of time where required by law or for legitimate accounting purposes.

For full details on our data deletion process, please see our Data Deletion page.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Your account is protected by password authentication. Payment data is handled entirely by Stripe and never stored on our servers.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are published constitutes your acceptance of the revised policy.

9. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
contact@thestoicenglish.com